*{box-sizing:border-box;margin:0;padding:0}body{background-color:#f5f5f5;color:#333;font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Oxygen,Ubuntu,sans-serif;line-height:1.6}#root{margin:0 auto;max-width:900px;padding:20px}.header{align-items:center;background-color:#fff;border-radius:8px;box-shadow:0 2px 4px rgba(0,0,0,.1);display:flex;justify-content:space-between;margin-bottom:30px;padding:20px}.header h1{color:#2c3e50;font-size:24px}.btn{border:none;border-radius:5px;cursor:pointer;font-size:14px;padding:10px 20px;transition:all .3s ease}.btn-primary{background-color:#3498db;color:#fff}.btn-primary:hover{background-color:#2980b9}.btn-secondary{background-color:#95a5a6;color:#fff}.btn-secondary:hover{background-color:#7f8c8d}.btn-danger{background-color:#e74c3c;color:#fff}.btn-danger:hover{background-color:#c0392b}.tickets-list{background-color:#fff;border-radius:8px;box-shadow:0 2px 4px rgba(0,0,0,.1);overflow:hidden}.ticket{border-bottom:1px solid #ecf0f1;transition:background-color .2s ease}.ticket:last-child{border-bottom:none}.ticket:hover{background-color:#f8f9fa}.ticket-header{align-items:center;cursor:pointer;display:flex;gap:15px;padding:15px 20px}.ticket-status{border:2px solid #3498db;border-radius:50%;cursor:pointer;flex-shrink:0;height:20px;transition:all .2s ease;width:20px}.ticket-status:hover{background-color:rgba(52,152,219,.2)}.ticket-status.completed{background-color:#2ecc71;border-color:#2ecc71}.ticket-name{color:#2c3e50;flex:1;font-weight:500}.ticket-date{color:#7f8c8d;font-size:14px;white-space:nowrap}.ticket-actions{display:flex;flex-shrink:0;gap:8px}.ticket-actions button{align-items:center;border:none;border-radius:4px;cursor:pointer;display:flex;font-size:16px;height:30px;justify-content:center;transition:all .2s ease;width:30px}.edit-btn{background-color:#f1c40f;color:#2c3e50}.edit-btn:hover{background-color:#f39c12}.delete-btn{background-color:#e74c3c;color:#fff}.delete-btn:hover{background-color:#c0392b}.ticket-description{color:#34495e;font-size:14px;line-height:1.6;padding:0 20px 20px 55px;white-space:pre-line}.loading{color:#7f8c8d;font-style:italic;padding:40px;text-align:center}.modal-overlay{align-items:center;background-color:rgba(0,0,0,.5);display:none;height:100%;justify-content:center;left:0;position:fixed;top:0;width:100%;z-index:1000}.modal-overlay.visible{display:flex}.modal{background-color:#fff;border-radius:8px;box-shadow:0 4px 6px rgba(0,0,0,.1);max-height:90vh;max-width:500px;overflow-y:auto;padding:30px;width:90%}.modal-title{color:#2c3e50;font-size:20px;margin-bottom:20px}.ticket-form{gap:20px}.form-group,.ticket-form{display:flex;flex-direction:column}.form-group{gap:8px}.form-group label{color:#2c3e50;font-weight:500}.form-group input,.form-group textarea{border:1px solid #bdc3c7;border-radius:4px;font-family:inherit;font-size:14px;padding:10px;transition:border-color .2s ease}.form-group input:focus,.form-group textarea:focus{border-color:#3498db;outline:none}.form-group textarea{min-height:100px;resize:vertical}.modal-actions{display:flex;gap:10px;justify-content:flex-end;margin-top:10px}@media (max-width:768px){.ticket-header{flex-wrap:wrap}.ticket-name{order:-1;width:100%}.ticket-actions{margin-left:auto}.ticket-description{padding-left:20px}}